Privacy Policy

1. Introduction

Bar e Restaurante Josceni de Paula Pedro LTDA ("we", "our", or "us"), registered under CNPJ 48.313.816/0001-00, with its principal place of business at R. Fernandes Tourinho, 97 - Loja 101, Savassi, Belo Horizonte - MG, 30112-000, is committed to protecting your privacy and personal data.

This Privacy Policy describes how we collect, use, store, and share your personal information in compliance with Brazil's General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13.709/2018) and other applicable regulations.

2. Data We Collect

• Identification data: full name, CPF, date of birth
• Contact data: email address, phone number
• Reservation data: date, time, party size, special requests, event details
• Order data: food and beverage preferences, dietary restrictions, allergies
• Loyalty data: visit frequency, rewards program information
• Payment data: billing information processed through secure payment systems
• Fiscal data: information required for NFC-e and tax compliance
• Navigation data: IP address, browser type, cookies, access logs

3. How We Use Your Data

• Processing table reservations and event bookings
• Managing food and beverage orders
• Accommodating dietary restrictions and allergy requirements
• Processing payments and issuing fiscal receipts (NFC-e)
• Managing loyalty programs and special promotions
• Sending updates about events, live music, and special menus
• Improving our menu and customer experience
• Complying with legal and regulatory obligations (including ANVISA food safety regulations)

4. Legal Basis for Processing

• Consent provided by the data subject
• Performance of a contract or preliminary procedures related to a contract
• Compliance with legal or regulatory obligations
• Legitimate interests of the controller, provided fundamental rights are preserved

5. Data Sharing

• Food and beverage suppliers for inventory management
• Payment processors for secure transaction handling
• Delivery platforms when applicable
• Technology service providers for system maintenance
• Tax authorities as required by fiscal regulations
• Health surveillance authorities (ANVISA, Vigilância Sanitária) when required
• Government authorities when required by law

6. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Reservation records and fiscal data may be retained as required by tax and food safety regulations. Upon expiration, your data will be securely deleted or anonymized.

7. Your Rights

Under the LGPD, you have the following rights:

• Confirmation of the existence of data processing
• Access to your personal data
• Correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion of unnecessary or excessive data
• Portability of data to another service provider
• Deletion of data processed with your consent
• Information about entities with which your data has been shared
• Information about the possibility of denying consent and its consequences
• Revocation of consent

To exercise any of these rights, please contact us using the information in Section 10.

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features may not function properly without them.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of electronic transmission or storage is completely secure.

10. Contact Information

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last updated" date.